Microsoft Dynamics 365 was released in November 2016, and there has been a lot of confusion about this new SaaS solution. Microsoft Dynamics 365 is a cloud-based program that can be used for ERP and CRM, which can help many applications to work together. Here are the main benefits of using Microsoft Dynamics 365 as a company.
1. Secure Cloud-Based
Microsoft Dynamics 365 is a cloud-based service that offers a huge variety of security and access controls for data and apps that are built into their cloud servers. This includes controls for network connectivity, user and admin access, and physical data centers. These controls allow businesses to customize their setting and adjust their security levels.
2. Start with the Apps You Need, and Add More Apps as You Need
Microsoft Dynamics 365 was designed to be simple to use. You can install individual apps to work on their own or with other apps. This makes it simple to create solutions that fit your business’s needs. So, as your business’s needs change, you can find applications that will fit your needs and help your business continue to grow.
3. Easy to Use
AppSource is the new app market that Microsoft Dynamics 365 is using. AppSource makes it easy to search and find apps that your business needs. The app market makes it easy to install the apps to your Dynamin 365. AppSource makes it easy to install and uninstall apps, so you can easily customize your software.
4. New Insights about Your Customers
One of the major benefits of using Microsoft Dynamics 365 is that it brings a huge amount of data together. This includes customer data, which can provide you a complete picture of your customers. There are pre-built KPI’s that you can use to understand a customer’s journey with updates in real-time. This data can help you personalize the customers’ experience and track the customer relationships with your customer.
5. Agility
Microsoft Dynamics 365 is meant to work with a huge variety of types and sizes of businesses. You can customize the programs that are used that can help you manage your daily and customer data. There is no need to worry about trying to make critical business programs and data sync to work together. This is the core concept of Microsoft Common Data Model, so you can say goodbye to using information of silos.
6. Its Intelligence
Along with collecting all of your data, Microsoft Dynamics 365 creates real-time insights. There are built-in programs like predictive analytic, Cortana intelligence, Azure Machine Learning, and Power Bi, which are natively embedded. These programs can create predictive insights, which can help you decide what the best action for your business will be.
7. Scalable
There is a monthly subscription that you can adjust to scale the services that you need up or down. This is a great option, especially if you have increased business during specific times of the year.
Overall, Microsoft Dynamics 365 is a great option to streamline your business’s processes, which will reduce costs and improve the agility of your business.